A lot of people call us for a price, we call them price shoppers, nothing wrong with that, but unfortunately when it comes to money for services like ours It’s not as straight forward as the cheapest price wins. Believe it or not, carpet cleaners are not all the same.
I like to put us into 3 categories, this keeps it simple although there are a few more categories:
- Category one is the uneducated carpet cleaner. This is basically an individual that thinks carpet cleaning is an easy way to make money, they go out and buy a small machine, get a few cheap leaflets together and charge a few quid a room, they go in and do a job that’s no better than the job you could do with a rental machine, no training, no decent equipment and probably no insurance. Now, I know what you’re thinking, training!!! Why would a carpet cleaner need training? I can answer that the easy way, would you let your partner/ spouse loose on the washing basket and your washing machine if they’ve never used it before??? You’d stand over them making sure they set the right temp, puts the right amount of powder in, also making sure they don’t mix reds with whites or delicates with polyesters etc…. now when cleaning carpets you not only have one fibre to deal with but mixes of fibres, backings that can shrink, colours that can run, hessian backs that can bleed. The list goes on and that’s before we get onto different stains and different products to remove those stains. All this needs knowledge to be tackled properly and effectively.
- Category 2 are the rip off cleaners. Bait and switchers we call them and is a simple way to catch you out, 2 rooms cleaned for next to nothing is the advert, I saw one leaflet with 2 rooms professionally cleaned for £7.99. that’s the bait, it tempts you to call, you see the leaflet and think oh I’ll have some of that. Then comes the switch, once in your house they play down the cheap clean saying its not actually that good and offer you an all singing all dancing miracle clean that will not only make your carpets look like new but will make them stay clean for a million years (slight exaggeration) for a considerable increase in cost. And there you have it, ripped off by a considerable amount and to be honest, probably only a mediocre clean at best.
- And finally category 3. This is a company that takes what they do seriously, constant training courses are done to keep ahead of the game, new stain removal techniques are learnt, keep up to date on new carpet types and trends plus they can learn other types of cleaning to extend their range of services, equipment is of a very high standard which usually costs 10’s of 1000’s of pounds. Why so expensive? Well let’s put it into perspective, to clean 6 lbs of clothes you need a decent washing machine, so to clean a half tonne of carpets, (yes that’s the average weight of the carpets in your house) you’re going to need some serious equipment to clean it properly.The deeper you clean a carpet, the longer it lasts before it gets dirty again. That is why people who use their own little DIY machines will end up cleaning there carpets sooner and sooner after each clean till eventually there DIY machine doesn’t seem to get anywhere, this is due to lack of power to get deep into the fibres and no rinse cleaning, Let me explain what I mean by “no rinse” cleaning. When you wash your hair you soap it and scrub it and then rinse it, same with your car, same process in your washing machine for clothes with the rinse cycle, yet when you clean your carpets with a DIY machine, you fill the machine with soapy water, run it over your carpet and scrub and all though you suck some of the soapy water up, your carpet is still left wet with…………… yep you guessed it, soapy water. So each time you clean your carpet you’re adding more and more soap without rinsing, imagine washing your hair like that without rinsing? Yuk!!! Even if you’re a keen DIY’er and you just have to clean your carpets yourself, give a professional (category 3) carpet cleaner a call to give your carpets a good rinse every now and again. A professional carpet cleaner will clean your carpets and then thoroughly rinse them using fresh clean hot water. Its the only true way to clean fabric.
So you see, ringing around for the cheapest price when it comes to carpet cleaning can be a bit of a minefield. You wouldn’t ring a garage and ask for the cheapest car on the forecourt?, if you need to price shop for a carpet cleaning company, make sure you’re price shopping like for like, in other words make sure your camparing category 3 carpet cleaners. Chances are there will only be a few pounds in the difference so my advice would be simple, ask the company what machinery they use, write it down and Google it so you can see what they will turn up with? Ask them are they insured with treatment risk, get there policy number and check? And ask them what training they have undertook and when they last did some training, you can usually get certificates to verify they have. Or call the training company they trained with to make sure. This all may seem over the top but just add up how much your carpets cost, now do you still want some cowboy charging £5 a carpet cleaning your valuable carpets and wandering round your valuable house unattended?
A full house of carpets can cost the same as a small car, don’t just let anybody clean them, it may just cost you more in the long run.